Insurance and claims
The problem
Claims teams need fast evidence from the field, but ordinary uploads provide little context about where a file came from, whether it was captured for this claim, or whether it changed later. Reviewers compensate with manual follow-up and repeated documentation requests.
Pilot workflow
01
Send a mode-specific capture request for the damage, scene, room, or high-value article relevant to the claim.
02
The claimant uses the native capture flow and chooses the supported details they are prepared to disclose.
03
The claim system keeps the proof link with the case and shows the available checks to the reviewer.
Useful evidence
Decision limits
Design partner pilot
We will map the request, the receipt, and the reviewer decision before defining a focused pilot.
Start with one claim type and one evidence request. The pilot will focus on capture history and reviewer usability, not automated adjudication.
